Betok believes gaming should be a source of fun — not stress or anxiety. We are committed to helping every player enjoy gaming in a safe and healthy way. This page explains how to stay in control of your gaming experience.
Betok provides multiple effective tools to keep your entertainment safe. Use them to stay in control of your own gaming experience.
On Betok, you can set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. Lowering a limit applies instantly, but increasing one requires a 24-hour waiting period.
Extended gaming sessions are not healthy. Betok's session timer feature sends automatic alerts after a set period of play. You can also arrange for your session to end automatically after a specified time.
If you feel your gaming is getting out of control, use Betok's self-exclusion feature to close your account for 30 days, 6 months, or permanently. During this time, access to your account will not be possible under any circumstances.
Betok sends you regular reminders showing how long you've been playing and how much you've won or lost. This Reality Check feature helps you make informed decisions at the right time.
Need to cool down? Betok's cooling-off feature lets you take a temporary break from 1 day up to 6 weeks. During this period, your account will be suspended and no marketing messages will be sent.
Betok's trained support team is available 24/7, every day of the week. If you have any concerns about your gaming, don't hesitate to reach out — we're here to help, not to judge.
Online gaming and betting are growing in popularity across Bangladesh. Every day, thousands of people enjoy bingo, Sports Betting, and casino games on Betok. But like any form of entertainment, gaming is best enjoyed within limits.
Responsible gaming is a mindset where you treat gaming as a source of entertainment — not as a livelihood or an escape from stress. Betok believes that knowing your limits and staying in control is the foundation of a healthy gaming experience.
Research shows that players who set a budget and stick to a time limit enjoy their gaming experience far more. On the other hand, playing without limits can lead to financial loss and increased stress.
Remember: Responsible gaming isn't just for you — it matters for your family and loved ones too.
Betok is continuously adding tools and features to help you play consciously and responsibly. This commitment isn't just a policy for us — it's part of who we are.
Not all gaming is harmful. Problems arise when gaming starts to negatively affect other areas of your life. Here's what sets them apart:
If you notice even one of the signs listed, don't wait — contact Betok Support right away.
Setting limits on Betok is quick and easy. Just follow the steps below:
Sign in to your Betok account with your mobile number and password. If you're new, register first.
Click the profile icon in the top right corner and go to "Account Settings" or the "Responsible Gaming" option.
Deposit limit, session time, loss limit, or self-exclusion — set whichever limit suits your needs.
Set your limit on a daily, weekly, or monthly basis. It takes effect immediately.
Once your settings are saved, you will receive a confirmation message. Contact support any time you need to make changes.
The following limits are available on Betok for responsible gaming:
Set a daily, weekly, or monthly maximum deposit amount
Automatically stop when losses reach a set amount
Session time control and automatic alerts
From 30 days to permanent — temporary or permanent account closure
Take a temporary break from 1 day up to 6 weeks
Periodic reminders of how long you've been playing
Ask yourself the following questions. If more than three answers are "Yes," consider seeking help:
Have you ever spent more than your planned budget and felt regret afterward?
Do you feel the urge to place bigger bets to recover money you've lost?
Have you lied to or hidden your gaming habits from family or friends?
Have you skipped work, study, or family time to game?
Have you tried to stop gaming but couldn't?
Have you ever gambled using borrowed money or by drawing from your savings?
Do you feel irritable or restless when you can't game?
If more than three of your answers are "Yes," please contact Betok support. You're not alone — help is easy to access and completely confidential.
Betok strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and suspicious accounts are investigated.
If a family member wants to prevent their child or dependent from accessing Betok, here's what they can do:
If you suspect a minor has opened an account, contact us immediately at [email protected] — we will take action right away.
Join Betok and enjoy a safe, fun experience with our responsible gaming tools. Your protection is our priority.