Betok Terms and Conditions

1 General Terms & Definitions

These Terms & Conditions ("Terms") apply to the use of the Betok platform and all related services. "Betok", "we", and "our" refer to the entity operating the betok.blog website and its mobile application. "User", "you", and "your" refer to any individual who is registered on or using the Betok platform.

By accessing, registering, or using any service on Betok, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please stop using Betok.

These Terms & Conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, the English version shall be considered final.

2 Account Registration & Eligibility

To open an account with Betok, you must meet the following eligibility requirements:

• You must be at least 18 years old. Betok strictly prohibits minors from holding an account.
• You must provide accurate and complete personal information — accounts may not be opened using false details or someone else's name.
• Each person may only hold one account. Creating multiple accounts is strictly prohibited.
• The mobile number provided during registration must be active and belong to you.
• Residents of countries where online gaming or betting is prohibited by law are not permitted to use Betok.

If the information provided during registration is found to be false or incomplete, Betok reserves the right to suspend or permanently close your account at any time. You are solely responsible for keeping your account password and login credentials confidential. Sharing or transferring your account to another person is not permitted.

3 Deposit & Withdrawal Policy

The following rules apply to all financial transactions on Betok:

Your account must be fully verified (KYC) before submitting a withdrawal request. A copy of your National ID or passport may be required for verification. Betok reserves the right to temporarily hold any suspicious transaction pending investigation.

Deposited funds may only be used for gaming purposes. Depositing via third-party payment methods or another person's account is strictly prohibited as part of our anti-money laundering policy.

4 Bonus & Promotion Terms

Betok regularly offers a variety of bonuses and promotions. All bonuses are subject to the following general terms:

• Each bonus offer has its own wagering requirements, which will be clearly stated on the bonus page.
• The welcome bonus is available to newly registered users only and applies to the first deposit exclusively.
• Each bonus offer may be used once per account only.
• Bonus funds cannot be withdrawn directly — the bonus balance must be used for gaming until the specified conditions are met.
• Betok reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is suspected, Betok may void the bonus and investigate the account.

5 Gaming Rules

All games on Betok are conducted fairly and transparently. The following gaming rules must be observed:

• All bets are final once confirmed and cannot be changed.
• If a game is interrupted due to a technical error, Betok reserves the right to void or adjust the relevant bet.
• For Sports Betting, payments will be processed after match results have been confirmed from official sources.
• In the event of any dispute over a game result, Betok's decision shall be final.
• Betok is not liable for any losses resulting from network disconnection.

Betok offers games across multiple categories, including bingo, Sports Betting, and Live Casino. Each game may have its own specific rules, which will be displayed before the game begins. Starting a game means you also accept those specific rules.

6 Prohibited Activities & Account Termination

The following activities are strictly prohibited on the Betok platform:

If evidence of any of the above activities is found against a user, Betok may suspend or close the account and forfeit the balance without prior notice. In serious cases, legal action may be taken.

7 Responsible Gaming Policy

Betok is firmly committed to responsible gaming. We want every user to enjoy gaming in a healthy and positive way. To support this, we offer the following tools:

• Deposit limit: You can set a maximum daily, weekly, or monthly deposit limit.
• Self-Exclusion: Option to exclude yourself from the platform, either for a set period or permanently.
• Reality Check: A reminder of how long you have been playing.
• Cooling-off period: Option to temporarily deactivate your account.

Gaming is entertainment, not an investment or source of income. If you feel that gaming is affecting your daily life, family, or financial stability, please reach out to our support team. For more information, visit our Responsible Gaming View page.

8 Privacy & Data Protection

Betok takes your personal information seriously. Details provided during registration will be used solely for the following purposes:

• Account Verification & Management
• Transaction processing and security assurance
• Customer service delivery
• Compliance with legal obligations
• Platform improvement and personalized experience

Your information will not be sold or shared with any third party without your consent. However, Betok may be required to share information with relevant authorities in response to legal orders or investigations. For more details, please see our Privacy Policy page.

9 Limitation of liability

Betok will not be held liable for any losses arising from the following situations:

• Game loss due to internet disconnection or technical issues
• Delays or issues with third-party payment providers
• Force majeure events (natural disasters, war, pandemics, etc.)
• Losses resulting from a user's own negligence or sharing account credentials with others
• Data theft through cyberattacks or hacking

Betok always strives to provide the best service, but cannot guarantee uninterrupted platform availability. Scheduled maintenance or upgrades may cause temporary downtime, and Betok will endeavor to provide advance notice.

10 Right to Amend Terms

Betok reserves the right to change, amend, or update these Terms & Conditions at any time. When changes are made:

• Updated terms will be published on the website and take effect from the date of posting.
• For significant changes, registered users will be notified via their registered mobile number or in-app notification.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or comments about these Terms & Conditions, please contact our support team. We are always here for you and ready to resolve any issues.